These Shop Policies describe how our service workflow is handled.
Booking and cancellation:
- Please arrive on time for booked appointments.
- If you need to cancel or reschedule, contact us as early as possible.
Estimates and approvals:
- We provide an estimate before work starts when possible.
- If additional repairs are found, we request approval before proceeding.
Parts and delays:
- Some work may be delayed due to parts availability.
- We will keep you updated if timelines change.
Pickup and storage:
- Completed bikes should be picked up promptly.
- Extended storage may incur additional fees.
Shop Policies
Effective March 30, 2026